On the Inside

September 2013, Volume 23 No. 9

A special thanks to Farrell Cockrum (Blackfeet Nation) for allowing us to feature "OLD CHIEF NO. 4" on the cover of the October issue of Indian Gaming. Cockrum lives and paints in Albuquerque, New Mexico and is recognized as a fine artist throughout the Southwest. For more information about Farrell Cockrum's artwork, contact Blackbird Gallery at (505) 243-9525 or email blackbirdgallery@rocketmail.com. To view more of his work, visit www.blackbirdgallery.biz.

To download an article from this issue, click on the link provided and a complimentary pdf will download to your desktop. (To view back issues, go to Archives in the Magazine section of the site.) Please note all articles are copyright protected and permission for reprint use must be obtained from the publisher, ArrowPoint Media, Inc., prior to any subsequent reuse. Email questions or comments to info@indiangaming.com.

Magazine Cover

Inside This Issue

IGT (4 pg. spread)

Bally Technologies (2 pg. spread)

Vantiv (2 pg. spread)

Brill Hygienic Products (inside back cover)

Konami (back cover)

Klas Robinson Q.E.D.

Gaming Laboratories International

Multimedia Games

Table of Contents

Casino Careers

JCM Global

Rymax Marketing Services

Doug Hyde Studios


Cadillac Jack



Speak Out: Indian Gaming – A Testament to the Strength and Resiliency of Native People - by Ernest L. Stevens, Jr.

Wells Fargo Bank

Aristocrat Technologies

Executive Q&A: Spotlight on Tracey Stevens, Former Chairwoman of the National Indian Gaming Commission

Hnedak Bobo Group


Thalden-Boyd-Emery Architects

AIGA Report: Tribal Leadership Setting Arizona Indian Gaming Association a Place at the Table - by Valerie Spicer

Ortiz Gaming

Internet Gaming: Financial Transactions a Challenge for iGaming - by Ehren Richardson

Game Account Network

Aruze Gaming

World Game Protection

Property Development: Analysis of Family Entertainment at Indian Casinos - by Matthew S. Robinson

Giesecke & Devrient

Incredible Technologies

Finance: Proposed Audit Regulations Threaten Tribal Sovereignty - by Ryan Burns

iView Systems


How to Leverage Technology to Find the Right Entertainment - by Kahlil Ashanti

Catco Gaming

Gasser Chair

Seven Lessons Casino Entertainment Bookers Can Learn from Reality Television - by Terry Parrett

Property Review: Grand Casino Hotel Resort in Shawnee, OK

Grand Casino Hotel Resort

Marketing Strategies That Get Results - by Andrew Klebanow

Guest Services: Indian Gaming and the Service Profit Chain - by Evan Mills

Brick-and-Mortar Operations Must Innovate as iGaming Advances - by Barry Thalden

Quinault Nation Welcomes 89 Canoes at "Paddle to Quinault 2013"

F&B Operations: What Differentiates Exceptional from Adequate Food and Beverage Operations at Your Casino? - by Craig Pendleton

Marketing: Building a Player Development Team - by Anthony Bertino

National Indian Gaming Association (NIGA)

Case Study: LED Lights Help Fantasy Springs Resort Casino Save Energy and Receive Rebate

Arizona Indian Gaming Association

Global Gaming Expo (G2E)

G2E Preview: Spotlight on Game Technology
Ainsworth Game Technology; Aristocrat; Aruze Gaming America; Bally Technologies; Cadillac Jack; Eclipse Gaming Systems; IGT; Incredible Technologies; Konami Gaming; Multimedia Games; Ortiz Gaming; SHFL Entertainment; Video Gaming Technologies (VGT); Williams Interactive

Gaming Market Advisors

G2E Preview: Spotlight on New Products and Services
Acres 4.0; Agilysys; Brill Hygienic Products; Casino Careers & Gaming Hospitality Executive; Cuningham Group Architecture; DiTronics Financial Services; FutureLogic; Gasser Chair; Gaming Laboratories International; Hnedak Bobo Group; Inn of the Mountain Gods Resort & Casino / Ski Apache; iView Systems; JCM Global; Joseph Eve; KlasRobinson Q.E.D.; Lewis Roca Rothgerber; MEI; MLP Seating; NEWave; The Rainmaker Group; Resort Advantage; RPM Advertising; Rymax Marketing Services; Thalden-Boyd-Emery Architects; TransAct Technologies; TribalNet; World Game Protection


Let's Move in Indian Country

American Indian Veterans Memorial Iniative

Peace Corps

American Indian College Fund

Indian Gaming Magazine


Monthly Features & Columns

Openings & Expansions: Pechanga Begins Multi-Million Dollar Transformation; Tulalip Resort Casino “Sports” New Dining Venue



Publisher's Page

Cover Artist

New Games

Calendar of Events


In the News

Legal Updates

From the White House

Ad Index