On the Inside

March 2016, Volume 26 No. 3

A special thanks to John Balloue for allowing us to feature his artwork "Thinking About the Old Days" on the cover of the March issue of Indian Gaming. John is a member of the Western Band of Oklahoma Cherokee and resides in Hayward, California. He can be reached by calling (510) 538-4003 or email john@johnballoue.com. To view more of John's work, visit www.johnballoue.com.

To download an article from this issue, click on the link provided and a complimentary pdf will download to your desktop. (To view back issues, go to Archives in the Magazine section of the site.) Please note all articles are copyright protected and permission for reprint use must be obtained from the publisher, ArrowPoint Media, Inc., prior to any subsequent reuse. Email questions or comments to info@indiangaming.com.

Magazine Cover

Inside This Issue

GLI (inside front cover)

JCM Global (center)

Slot-Tickets (inside back cover)

IGT (back cover)

Scientific Games

KlasRobinson Q.E.D.

Table of Contents


Novomatic Americas

Speak Out: Indian Gaming 2016 to Focus on Cementing Gains and Impacting Elections - by Ernest L. Stevens, Jr.




AIGA Report: Business Development – A Key to Economic Sovereignty - by Valerie Spicer

Aruze Gaming

OIGA Report: Oklahoma Indian Gaming Association has Big Plans for 2016 - by Sheila Morago

Casino Careers

Gasser Chair

CNIGA Report: California Nations Indian Gaming Association Delivers State of the Industry Report


Regulation: Healthy Regulation Equals Healthy Casinos - by Jamie Hummingbird


Ask the Experts: Popular Casino Resort Amenities in Indian Country
Janet Beronio, Harrah's Resort Southern California; Jani Cummings, Downstream Casino Resort; Al O'Brien, Black Oak Casino Resort; Lee Torres, Chief Marketing Officer, Pechanga Resort & Casino

Gary Platt Manufacturing

Hnedak Bobo Group

The Power of Change: Spotlight on Joseph A. Magliarditi, CEO, Gila River Gaming Enterprises

Wells Fargo Bank


Regulation: Game Classification Under NIGC Regulations 543 and 547 - by Joe Valandra

TBE Architects

Property Development: Hotels at Indian Casinos - 2016 - by Matthew S. Robinson

Rymax Marketing Services


Customer Satisfaction and Retention: Beyond the Human Side - by Frank Neborsky


Golf: Mastering Creative Redesign Strategies - by Cameron MacKellar

DreamCatcher Hotels

Digital Marketing: Why Are These Ads Following Me? - by Wade Humphreys

Database Dynamics

Global Gaming Expo (G2E)

Risk Management: “Insure” Tribal Coverage Meets Gaming Entity Needs - by Geoffrey C. Blackwell

National Indian Gaming Association (NIGA)

Conversational Charisma: Mastering Communication - by Brad Worthley

Arizona Indian Gaming Association

ICE 2016 Technology Frontrunner: Novomatic Biometric Systems

Tribal Government and Casino: One Employer or Two for Overtime Purposes? - by Richard McGee

Doug Hyde Studios

American Indian College Fund

Casino Operations: Loving the Floor We Walk - by Evan Mills

RES 2016

Oklahoma Indian Gaming Association (OIGA)

Strategic Leadership: Building Prepared Minds - by Don Zillioux

Washington Indian Gaming Association

Setting Ticket Prices for Your Event: An Approach With Many Variables - by Bob Galombeck

Doug Hyde Studios

Communication: Are You a Talker or a Listener? - by Eric Booker

Peace Corps

Workplace Violence: Problem Solving Procedures Are Imperative - by Dennis J. Kenny

Case Study: Viejas Takes Guest Comfort to the Next Level in Casino Seating

Red Cross

NIGA 2016 Preview: Spotlight on New Games & Technologies
AGS, Ainsworth Game Technology, Aristocrat/VGT, Aruze Gaming America, Eclipse Gaming, Everi, IGT, Konami Gaming, Novomatic Americas, Scientific Games

Indian Gaming Magazine

NIGA 2016 Preview: Spotlight on New Products & Services
Agilysys, AMERIND Risk, Arctic Information Technology, BlueBird CPAs, COST of Wisconsin, Crane Payment Innovations, Cuningham Group Architecture, Database Dynamics, DiTRONICS, DreamCatcher Hotels, Everi, FABICash, Gaming Laboratories International (GLI), Gary Platt Manufacturing, Gasser Chair Company, Hnedak Bobo Group, JOSEPH EVE CPAs, KlasRobinson Q.E.D., MGT, Rymax Marketing Services, Sprung Structures, TBE Architects, UltraViolet Devices, VizExplorer, Wells Fargo


Monthly Features & Columns

Openings & Expansions: Treasure Island Resort & Casino Opens The Lagoon and Wave Spa; Tulalip Resort Casino Renovates Guest Rooms – Modern Design Accents Reflect Native Culture; Cypress Bayou Announces $20 Million Dollar Expansion Plan



Publisher's Page

Cover Artist

New Games

Product Spotlight

Book Review

Calendar of Events


In the News

Legal & Legislative

From the White House

Conferences & Events

Community Outreach

Ad Index