On the Inside

January 2009, Volume 19 No. 1

A special thanks to Allen KnowsHisGun for allowing us to feature his artwork "Crow War Eagle" on the cover of the January Issue of Indian Gaming. Allen is a Crow Indian fine artisan living in Billings, Montana. He can be reached by calling (406) 281-2943 or email allenknowshisgun@hotmail.com. To view more of Allen's work, visit www.journeyswestgallery.com

To download an article from this issue, click on the link provided and a complimentary pdf will download to your desktop. (To view back issues, go to Archives in the Magazine section of the site.) Please note all articles are copyright protected and permission for reprint use must be obtained from the publisher, ArrowPoint Media, Inc., prior to any subsequent reuse. Email questions or comments to info@indiangaming.com.

Magazine Cover

Inside This Issue


Bally Technologies (Back Cover)



Casino Careers Online / Casino Executive Search

Gaming Laboratories International

Bergman, Walls & Associates

G.A. Wright Marketing

Table of Contents

Thalden-Boyd-Emery Architects

Certegy Check Services

Speak Out: Tribes Cannot Afford Complacency - by Anthony Miranda

Rocket Gaming Systems

Doug Hyde Studios

Tribal Leader Roundtable: Spotlight on the Economy
John L. Berrey, Chairman, Quapaw Tribe Business Committee, Downstream Development Authority, Quapaw Tribe; Rodney M. Bordeaux, President, Rosebud Sioux Tribe; Kara Brundin-Miller, Tribal Council Chairperson, Smith River Rancheria; Marcus Dominick Wells, Jr., Chairman, Three Affiliated Tribes - Mandan, Hidatsa & Arikara; Michell Hicks, Principal Chief, Eastern Band of the Cherokee Nation; Jeanne Jerred, Chairman, Colville Business Council, Confederated Tribes of the Colville Reservation; Edward Metcalf, Chairman, Tribal Council, Coquille Indian Tribe; James Ransom, Tribal Chief, St. Regis Mohawk Tribe; Buford L. Rolin, Chairman, Poarch Band of Creek Indians

Indian Country Welcomes President-Elect Barack Obama - by Steve Cadue

Initial Impressions

Do You Have Class II Games on Your Casino Floor? If Not, Why Not? - by J R Mathews

The Effect of Web-Based Technology on Transferring Skill-Based Knowledge - by Rick Flath

F&B Automation: Top of the Pyramid - by Bill Schwartz

Training on a Shoestring Budget - by Alan Bailey

The Life Cycle of an Internal Audit - by Joe Oprosko

Western Indian Gaming Conference (CNIGA)

Let’s Make a Deal: Contracts In Indian Country - by Anthony S. Broadman

Arizona Desert Classic

Emotional Intelligence: Guest Service Training for Uncertain Times and Beyond - by Thomas Dullien

Culinary Review: Isleta Casino & Resort’s TIWA Steakhouse - by AJ Naff

Decision-Making in Golf Course Design - by Cameron MacKellar

National Indian Gaming Association

Arizona Indian Gaming Association

The Components of the Marketing Audit - by Andrew Klebanow

Smithsonian NMAI


Indian Gaming Magazine


Monthly Features & Columns

Road Trip: Spotlight 29 Casino in Coachella, CA

Openings & Expansions:Red Hawk Casino Celebrates Successful Opening; Rainmaker: Authentic Native American Arts and Crafts Retail Store Opens at Seminole Hard Rock in Tampa, Florida



Publisher's Page

Cover Artist

Extraordinary Employee

New Games

Product Spotlight

Book Review


Calendar of Events

In the News

Community Outreach

Ad Index