On the Inside

September 2009, Volume 19 No. 9

A special thanks to Hard Rock Hotel & Casino in Tulsa, Oklahoma and artist Sam Watts-Scott for allowing us to feature "Chunkey Playing Guitar" on the cover of the September Issue of Indian Gaming. The artist, Sam Watts-Scott, is of Cherokee descent. She can be reached by calling (918) 260-1927 or email wolfday@hotmail.com.

To download an article from this issue, click on the link provided and a complimentary pdf will open. (To view back issues, go to Archives in the Magazine section of the site.) Please note all articles are copyright protected and permission for reprint use must be obtained from the publisher, ArrowPoint Media, Inc., prior to any subsequent reuse. Email questions or comments to info@indiangaming.com.

Magazine Cover

Inside This Issue

Media Logic

Hard Rock Hotel Holdings (back cover)


Agilysys (center)

Casino Careers Online

Doug Hyde Studios

Downstream Casino Resort

Table of Contents

Bally Technologies


Global Gaming Expo (G2E)

Gaming Laboratories International

Full House Resorts

Bergman, Walls & Associates

Speak Out: Resilience, Determination, and Hospitality Endures at Pueblo of Pojoaque - by Ernest L. Stevens, Jr.

Bally Technologies

Thalden-Boyd-Emery Architects

The Regulatory Tightrope - by Jamie Hummingbird

Executive Profile: Paul Ryan – Fantasy Springs Resort Casino's General Manager

Case Study: The Confederated Tribes of the Chehalis Reservation – When Less is More

The Acoustics of Security for Gaming Enterprises - by Michael Schwob

World Game Protection

Doug Hyde Studios

22.3 Mile Tribal Torch Run Marks the End of a Long Journey for FireKeepers Casino


F&B: Menu Pricing – What's the Percentage in Percentages? - by Bill Schwartz

Promoting the Underdog - by Todd Arend

Process Improvement in IT – SCRUM Approach - by Ram Patrachari

Initial Impressions

Buss Productions

Renewable Energy: Secretary Chu Announces Funding for Clean Energy Projects on Tribal Lands and Alaska Villages

The Key to an Organization's Success: Customer Service - by Al Kozal

Conducting a Basic Business Audit - by Hank Edmo-McArthur

National Indian Gaming Association (NIGA)

Golf in Indian Country: 2009 Update - by Matthew S. Robinson

Golf Resorts in Indian Country - Part III
Chinook Winds Golf Resort at Chinook Winds Casino Resort - Lincoln City, OR; Eagle Falls Golf Course at Fantasy Springs Resort Casino - Indio, CA; Indian Canyons Golf Resort in Palm Springs, Agua Caliente Casino Resort Spa and Spa Resort Casino; Lake of Isles in North Stonington, CT - Foxwoods Resort Casino; Santa Ana Golf Club and Twin Warriors Golf Club at Santa Ana Star Casino - Santa Ana Pueblo, NM; We-Ko-Pa Golf Club - Saguaro Course and Cholla Course at Fort McDowell Casino - Fort McDowell, AZ; The Wilderness at Fortune Bay, Fortune Bay Resort Casino - Tower, MN

Education: Cal State Fullerton Launches Undergrad Program to Teach the Business of Entertainment and Tourism

Gaming Market Advisors

Arizona Indian Gaming Association

Smithsonian NMAI

Indian Gaming Magazine


Monthly Features & Columns

Road Trip: Hard Rock Hotel & Casino in Tulsa, OK

Opening & Expansions: FireKeepers Casino in Michigan Opens; Sycuan Becomes Huge Player in Off Track Betting



Publisher's Page

Cover Artist

Extraordinary Employee

New Games

Product Spotlight


Calendar of Events

In the News

Community Outreach

Ad Index