Integrating Emotional Intelligence in Business Trauma Management
by David Vialpando
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.
Online Gaming: The Great Experiment
by Andrew Klebanow
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.
Re-Building Your Casino Entertainment Program
by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
MICS Overview for Sports Betting Operations
by Tony Gerlach
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Speak Out: With the American Rescue Plan, President Biden is Standing by His Word
by Ernest L. Stevens, Jr.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
Executive Q&A: Up Close with Byron Bighorse, CEO of the Osage Casinos
Byron Bighorse, a member of the Osage Tribe, leads the Osage Casino Gaming Enterprise as CEO.
Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino
Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Spotlight on Hospitality & Design: Jason Guyot, President & CEO of Foxwoods Resort Casino
Our approach has been to put guests and team members at the forefront of our strategy and focus on keeping them safe, which is our number one priority. Communication is a key element to great guest service, especially during a difficult time.
Spotlight on Hospitality & Design: Steve Neely, GM of Rolling Hills Casino & Resort
During the pandemic, many things have changed, but one thing that hasn’t, is our approach to serving our guests with the utmost attention to their needs.
Spotlight on Hospitality & Design: Michael Olujic, GM of Tachi Palace Casino Resort
During COVID-19, we were able to take our hospitality a step further by offering a smoke-free environment, and with our expansion, we added additional space for social distancing throughout the property.
Harrah’s Northern California Casino First in Nation to Offer HotSeat Jackpot
IONE, CA – Harrah’s Northern California has become the first casino in the nation to offer HotSeat Jackpot – a player-funded drawing...
AGA’s Gaming Hall of Fame Class of 2024 Announced
WASHINGTON, D.C. – The American Gaming Association (AGA) has announced the Gaming Hall of Fame Class of 2024, honoring three leaders who have made...
Joanne Israel Recognized as Leading Woman in Business
NIAGARA FALLS, NY – Joanne Israel, Seneca Niagara Resort & Casino General Manager, has been recognized among Western New York’s leading women...
Cherokee Nation Awarded $971,000 Tribal Cybersecurity Grant
TAHLEQUAH, OK – The Cherokee Nation has been awarded $971,000 from the Department of Homeland Security (DHS) in a first-ever Tribal Cybersecurity...