TUOLUMNE, CA – Quick Custom Intelligence (QCI) and Black Oak Casino & Resort have announced an extension of their partnership. After having implemented the QCI Enterprise Platform, Black Oak will now incorporate the QCI Power Pack and Events modules to elevate guest satisfaction and bolster profitability.
“Our collaboration with QCI has been nothing short of transformative,” said Danielle Chapel, Director of Marketing at Black Oak Casino & Resort. “The QCI Enterprise Platform has already delivered tangible results, enhancing our operational efficiency and guest engagement. As we look to the future, we are eagerly anticipating the integration of the QCI Power Pack and Events modules. We believe that these additions will be pivotal in elevating our guest satisfaction and in turn, our profitability.”
This partnership reinforces QCI’s commitment to providing cutting-edge tools and solutions for businesses in the casino and entertainment industry. “We are deeply honored to continue our relationship with Black Oak Casino & Resort,” said Andrew Cardno, CTO of QCI. “Their forward-thinking approach and dedication to delivering exceptional guest experiences align perfectly with our mission at QCI. Together, we aim to set new benchmarks in the industry.”
The collaboration will focus on leveraging the power of data and analytics to anticipate guest preferences, streamline operations, and ultimately create memorable experiences for Black Oak’s patrons. The adoption of the QCI Power Pack and Events modules represents a significant step in harnessing the power of technology to achieve these goals.
