MARKSVILLE, LA – Paragon Casino Resort has introduced a robot server, Servi Plus, designed by BearRobotics and powered by AI, in The Draft Room. The advanced robot is designed to increase efficiency, reduce turnover, minimize overhead costs and streamline services by elevating the guest experience while maintaining the warm, friendly atmosphere that guests have come to expect.
The Servi Plus robot will assist in delivering food and beverages to guests, complementing Paragon’s team of staff members to provide faster, more reliable service. The integration of this technology allows staff to focus on creating personalized guest experiences, while Servi Plus handles repetitive tasks with precision and speed.
“We are always looking for ways to innovate and improve our services,” said Marshall Ray Sampson, Sr., Paragon Casino Resort General Manager. “By introducing Servi Plus, we are able to enhance the guest experience, reduce wait times and ensure that our staff can dedicate more attention to engaging with guests and delivering exceptional service.”