Operations: Managing Customer Expectations in 2021
by Andrew Klebanow
IGRA at 35 Years: The Continued Evolution of Indian Gaming
by Ernest L. Stevens, Jr.
Does Responsible Gambling Prevent Problem Gambling?
Gambling responsibly is the most effective way to prevent problem gambling. But how do we motivate customers to play responsibly? Can we prevent problem gambling?
RES 2024: Record Attendance Highlights Another Successful Reservation Economic Summit
Hosted by The National Center for American Indian Enterprise Development (NCAIED), the 38th annual RES featured top speakers spanning federal and tribal government, business, entertainment, and fashion.
Conference Coverage: Industry Leaders Attend 26th Annual Western Indian Gaming Conference
Hundreds of tribal leaders, regulators, industry professionals and policy experts gathered at the 26th annual Western Indian Gaming Conference (WIGC).
Food & Beverage: Opportunities and Challenges After Reopening
by Craig Pendleton
Redefining Casino Strategy: From Revenue to Experience
In the sprawling expanses of the modern casino, where fortune flirts with every spin, an invisible metric has been silently shaping the fate of the gaming floor: Win Per Unit Per Day (WPUPD).
Osage Nation, Osage LLC Execute Commercial Property Lease for 32,743 Acres of Land
TULSA, OK – The Osage Nation Executive Branch and Osage, LLC recently executed a 10-year lease agreement for 32,743 acres of the...
River Spirit Casino To Host Annual Mvskoke Art Market
TULSA, OK – The Third Annual Mvskoke Art Market will take place at River Spirit Casino Resort in Tulsa on April 20-21. The...
Augustine Casino Deploys QCI Slots
COACHELLA, CA – Augustine Casino has implemented QCI Slots on property, a recent innovation from Quick Custom Intelligence (QCI).
Choctaw Casino & Resort – Durant Nominated for Academy of Country Music Casino Theater...
DURANT, OK – The Grand Theater at Choctaw Casino & Resort – Durant has been nominated for the Academy of Country Music’s...